Ekurhuleni phases out tenant accounts

PHASING OUT TENANT ACCOUNTS

TO minimise the risk of accumulated service debt on customers’ properties, the City of Ekurhuleni will commence on June 1 with phasing out tenant accounts so that properties can be put in the names of the owners.

This will be phased in over an 18-month period and will ensure the owner has full control and management of the property and services rendered.

Property owners must arrange to close linked tenant accounts within this period and ensure that all monies owed by tenants, in respect of services accounts, are paid or transferred to the owner’s account.

Should the owner not arrange for the closure of tenant accounts within the stipulated period of 18 months, services to the property may be disconnected. Reinstatement of services will result in the owner being required to enter into a new service level agreement and an increased deposit will be raised.

Residential tenant accounts will only be allowed where the person occupying the property qualifies for indigent support in respect of the Indigent Support Policy and for administrators of child-headed households. This also applies in cases where accounts are under legal administration, liquidation, sequestration or deceased estates.

Details of the phasing out process are available at all Customer Care Centres. Comments with regard to the process may be submitted in writing to Revenue, Private Bag X66, Benoni, 1500, before Thursday, June 15.

*Press release supplied by Themba Gadebe, City of Ekurhuleni spokesperson.

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  AUTHOR
David Pienaar
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